Delivery charges for orders from Green Utility Ltd?
When purchasing multiple products in one order, shipping costs are worked out on a scaled basis.
- FREE SHIPPING ON ALL ORDERS
How can I contact Green Utility Ltd about a store experience or product question?
Please visit our Contact Us page or email: firstname.lastname@example.org
Is shopping online at Green Utility Ltd safe?
Can I change or cancel my order?
Yes, but please remember our goal is to process and ship your order as quickly as possible.
Customers have 12 hours after placing the order to cancel and change the order information related to the product’s details or the shipping address. Over this time, please contact our customer service email: email@example.com quickly as possible to modify or cancel an order.
Please note: We are not able to cancel or make changes to orders once they have been shipped.
May my order be refused?
Yes, if the items are not available or we cannot obtain authorization for your payment, pricing or product description error and even if you do not meet any eligibility criteria set out in our terms and conditions.
How long will delivery take?
Please allow between 5-10 days for your order to arrive *( not including 1 – 3 day processing time). If more than 15 days have passed please email us at firstname.lastname@example.org to review the status of your order. Refunds will be handled through email if necessary.
How can I make a return/exchange and get a refund?
Please visit our Return & Refund page.
Which payment methods are accepted?
All payments and transactions are handled by payment gateway : Stripe, Visa, MasterCard….
How long do refunds take?
When you return an item or order cancel request is accepted, we will issue a refund 1 – 3 business days.
Once we issue your refund, it may take additional time for Payment gateway to make funds available in your account.